Phone Scam – Commercial Accounts

Once again, we have received notice of phone scammers calling SPU commercial accounts requesting immediate payment.  Do not pay these individuals!  If you are unsure of your account status, please call SPU at 952-445-1988.  Thank you.

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LED Lightbulbs for the Holidays

Click on the image below for details.

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Power Outage – Service Being Worked On

A transmission line has failed at the Shakopee Sub Station by Rahr.  A large audience is affected by this outage.  Power should be restored within the hour.

This is due to an Xcel Energy project.  We are going around Xcel to restore power to our customer base as quickly as possible.

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High Bill Season

High Bill Season is here.

As the July bills (due August 15th ) have just arrived, here are a few things to keep in mind as you are reviewing your bill  –

  1. Billing Period – the billed amounts reflect the usage consumed between the billing dates, not the current month.
  2. Multiple Services – review all services included on your bill.  Your overall bill may be higher due to increased consumption in electric, water AND sewer during the billing period.
  3. How does your July 2017 bill compare to your July 2016 bill?  Comparing July to July is a better gauge of your utility expense than comparing back to back months.
  4. Does your bill indicate a previous balance?  If so, that balance is factored into the total bill due and you are seeing charges for two months usage.

If you have any questions concerning your bill you may contact SPU at 952-445-1988, Mon-Fri, 7:30 a.m. to 4:00 p.m.

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Power Outage – Lightning Strike

****Power Restored!**********

A lightning strike has caused a power failure in the Hauer Addition neighborhood.  Crews have been dispatched and power should be restored within an hour, barring any unforeseen issues.  Approximately 50 residents affected.

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