6/2/16 – They’re back at it! A local business was contacted this week. If you receive a phone call demanding you immediately pay your bill online or you will be disconnected – THIS IS A SCAM. Legitimate online payments to SPU should only be made via the link on our website or at the kiosk within our service center. If you are requested to use any other payment site, DO NOT MAKE the payment. If you are in doubt of your account status, please contact SPU at 952-445-1988.
Calls have been made to Shakopee Public Utility customers stating that if they do not pay a certain amount of money that they will be disconnected. These calls have happened after-hours. The Shakopee Public Utilities will not make this kind of phone call after-hours. These calls have come from an 866 area code. Please call the Shakopee Police Department at (952) 445-1411 if you receive one of these calls.
SPU customers have the option to pay their bill by debit card, credit card or electronic check. Credit cards accepted include Visa, Master Card, Discover and American Express.
Paymentus, an independent third-party automated service, will charge a $3.95 service fee for handling and processing the payment. SPU does not receive any portion of the service fee. (Only payments made through Paymentus will incur a fee. Automatic Bill Pay will continue to be a free service.)
To pay your bill online, go to the upper right corner of the webpage and click on the Online Bill Pay button. You will be redirected to Paymentus